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TicketGateway Support Desk
Support Email
ticketservice@ticketgateway.com
Phone Support
Call: 1(877) 616-0101
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Categories
Event Organizer
Event Organizer
Account & Profile Management
How do I set up my organizer profile?
51
How can I change my organizer email?
55
How can someone give me access to manage an event?
54
How can I change the promoters email linked to an event?
46
Event Setup & Customization
How do I create / setup an event on TicketGateway?
61
How do I sell tickets?
57
How do I set the currency for my event?
56
How do I embed a widget on my website?
59
Can I make changes after my event is live?
56
Tickets & Promotions
How do I create promotional codes?
45
What are access codes and how do I use them?
72
Can I create multiple ticket types?
52
Can I set ticket quantity limits?
49
How do I invite guests or add attendees manually?
54
Orders & Attendees
How do I refund an order?
62
How can I view scanned check-in data?
76
Can I enable payment plans for attendees?
64
Payouts & Finance
How do I receive payment?
45
How do I associate a bank account with my event?
51
When will I receive my payout?
84
What fees are deducted from my payment?
69
Can I receive payment by wire transfer?
66
Why is my payout amount different than expected?
46
Cancellations & Changes
What happens to my payout if my event is canceled or postponed?
55
Can I be paid before the event date?
59
Can I split payments between bank accounts?
45
Technical Tools & Features
Does TicketGateway support scanning at the door?
119
Can I create widgets and referral links?
89
How do I integrate my event with my website?
139
How does the referral program work?
131
Is customer support included?
142
Policies & Support
What types of events can I set up?
152
Do attendees need an account to buy tickets?
134
What if I need event cancellation protection?
138
Event Organizer Popular Knowledge
What types of events can I set up?
Is customer support included?
How do I integrate my event with my website?
What if I need event cancellation protection?
Do attendees need an account to buy tickets?
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